Comparison
Reply vs. Sameday AI
Reply is the better fit for owner-operated and small-to-midsize HVAC shops that want flat pricing and setup in a day. Sameday AI is stronger for mid-size companies on ServiceTitan that need deep trade-platform integration.
At a glance
Choose Reply if…
- ✓You're a 1–20 tech HVAC shop and $449+/mo is hard to justify.
- ✓You want flat pricing with no per-minute meter.
- ✓You want to go live in a day with self-serve signup.
- ✓You need English + Spanish included from day one.
Choose Sameday AI if…
- •You run ServiceTitan and want the deepest native integration.
- •You're larger and can absorb $449+/mo, and want outbound + inbound.
- •You want a vendor with a long published trades track record.
Bottom line
Sameday is a heavyweight trade platform for established, ServiceTitan-based operations. Reply is the right-sized, flat-priced, HVAC-specific receptionist for the much larger pool of smaller shops. Under ~50 calls a day and want to be live tomorrow? Start with Reply.