Pricing

Simple Pricing Built for HVAC

Plans from $150/mo. One extra booked job usually covers the whole month — no per-minute meter that spikes during a heat wave, and no “contact sales for a quote.”

Plans

Pick Your Plan

Cancel anytime. A free start is available on every plan.

Founding
$150 /mo

Founding rate — locked for life. Setup fee waived.

  • 24/7 AI receptionist on your number
  • 100 calls included, then $1.50/call
  • Books into your calendar / dispatch
  • Recordings + transcripts
  • SMS confirmations · English + Spanish
  • $99 setup waived · no contract
Most popular
Core
$299 /mo

Most popular for growing shops.

  • 24/7 AI receptionist on your number
  • 100 calls included, then $1.50/call
  • Books into your calendar / dispatch
  • Recordings + transcripts
  • SMS confirmations · English + Spanish
  • $99 one-time setup · no contract
Pro
$699 /mo

High volume / multi-location.

  • Everything in Core
  • 300 calls included, then $1.00/call
  • Built for multi-location operations
  • Priority support
  • $99 one-time setup · no contract

What “Pays for Itself” Means

The average HVAC service call is worth far more than Reply costs, and a system replacement can run $8,000 or more. If Reply captures one extra job a month that would otherwise have gone to voicemail, it has already covered its cost several times over.

Pricing FAQ

Is there a contract?

No. Reply is month-to-month — cancel anytime.

What counts as a “call”?

A call is an inbound conversation Reply answers for you. Founding and Core include 100 per month; Pro includes 300. Additional calls are billed per the plan ($1.50 on Founding/Core, $1.00 on Pro).

Why flat pricing instead of per-minute?

Per-minute billing punishes you exactly when you're busiest — peak season, heat waves, cold snaps. A flat plan plus a flat per-call overage means you can predict your bill even when call volume triples.

What's the $99 setup fee for?

A one-time configuration of your greeting, hours, service area, booking rules, and emergency routing so Reply sounds like your company from day one. It's waived on the Founding plan.

Is there a free trial?

Yes — you can start free, and your card isn't charged until the trial ends.

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Reply Pricing | HVAC AI Receptionist Plans