Bilingual HVAC receptionist — English & Spanish
Reply answers and books HVAC calls in both English and Spanish automatically, detecting the caller's language without anyone pressing “2 for Spanish.” That means capturing jobs you're currently losing the moment a caller hits a language barrier.
Why Bilingual Answering Wins Jobs
A huge share of U.S. households are primarily Spanish-speaking, and a caller who can't be understood simply hangs up and dials someone who can help. Hiring full-time bilingual front-desk staff is expensive and hard to schedule around the clock. Reply covers both languages, 24/7, at no extra charge — it's included on every plan.
What It Looks Like
Caller speaks Spanish → Reply responds in Spanish, captures the job, and books it.
The confirmation text goes out in the caller's language.
Your dashboard shows the transcript so your English-speaking team has the full picture.